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Books : Sources of Power: How People Make DecisionsIn association with Amazon.comby: Gary Klein  List Price: $28.00 Amazon.com's Price: $18.48 You Save: $9.52 (34%)Prices subject to change. Availability: Usually ships in 24 hours
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Binding: PaperbackDewey Decimal Number: 658 EAN: 9780262611466 ISBN: 0262611465 Label: The MIT Press Manufacturer: The MIT Press Number Of Items: 1 Number Of Pages: 348 Publication Date: February 26, 1999 Publisher: The MIT Press Studio: The MIT Press Sales Rank: 20370 Related Items:
Editorial Review: Product Description: Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. Gary Klein is one of the developers of the naturalistic decision-making approach, which views people as inherently skilled and experienced. Since 1985, Klein has conducted fieldwork to find out how people tackle challenges in difficult, nonroutine situations. Sources of Power is based on observations of humans acting under such real-life constraints as time pressure, high stakes, personal responsibility, and shifting conditions. In addition to providing information that can be used by professionals in management, psychology, engineering, and other fields, the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks. Amazon.com Review: Gary Klein studies decision-making in the field, tagging along with firefighters, standing by in intensive-care units, and watching chess masters play lightning-fast "blitz" games to learn how people make choices with time constraints, limited information, and changing goals. From this research, he and his associates have developed a theory of "naturalistic decision-making." Sources of Power essentially lends the validity of scientific research to techniques that many of us use every day. There's intuition, which is based not on instantaneous insight but on the rapid (perhaps even subconscious) interpretation of perceptual cues. There's mental simulation, a finely honed method of visualization. There's storytelling and metaphor, which enable decision-makers to devise meaningful frameworks and compare their present situations to previous events. Nobody is born with an inherent mastery of these and other techniques, Klein tells us, but we are all born with the capability to develop, through experience, the skill sets experts call upon to make good decisions. Average Rating:
 Rating:  - How People Make Decisions and Lead OthersGreat book on decision making. The Analysis of different occupations, like firefighting, nursing and the military are great subjects applicable to many disciplines, although not usually so time critical or so life critical. The model seems very natural, easily observable and doesn't take the human factor away. The book touches on leadership and communication often. Besides the great stories, one of the best bits I will take away with me is the ... Read More Rating:  - Very interesting to know how we can improve efficiency in our decision processHaving worked with customers on consulting engagements for evaluating options among different products and solutions I found many times we ended up picking the one we thought most likely with our first impression. This book provided me with some arguments to know why we thought so and that trusting our judgement could lead us to the same place after a structured selection process. The book provides a model for decision making (the RPD - Recognition Primed Decision model) that experts use in ... Read More Rating: - Staple Fire Service TextI have taught in a College Fire Science program for nearly eight years and have not found a resource I thought was more fitting to use as an incident commander text. Many Incident Command System (ICS) resources talk about strategies, tactics, resource allocation, and organizational structure but, do not teach the student how understand how these decisions are made in an emergency. Klein lays out how the mind of an Incident Commander (IC) works and explains why we make decisions the way ... Read More Rating: - pOWERFUL cONCEPTThis book has some very powerful concepts that have yet to be widely taken up. Once you read the first chapter you will be hooked. Rating: - How decisions are really madeWho should read this: Psychologists, Cognitive researchers, those looking for information on decision making processes (such as user interface designers) In a nutshell: instead of long meetings, exhaustive review of options, evaluation and the "correct" approaches Klein makes clear there are two major "sources of power" in his "Recognition-Primed Model" (RPD): 1. Intuition (Pattern Matching) 2. Mental Simulation This should "bury the lead" for anyone looking ... Read More Browse for similar items by category:
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