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Books : Toyota Culture: The Heart and Soul of the Toyota Way

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by: Jeffrey Liker, Michael Hoseus

 : Toyota Culture: The Heart and Soul of the Toyota Way

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Binding: Hardcover
Dewey Decimal Number: 338
EAN: 9780071492171
ISBN: 0071492178
Label: McGraw-Hill
Manufacturer: McGraw-Hill
Number Of Items: 1
Number Of Pages: 288
Publication Date: December 20, 2007
Publisher: McGraw-Hill
Studio: McGraw-Hill
Sales Rank: 13743




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Product Description:


The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture, preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company.



Toyota Culture examines the “human systems” that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire.



Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to:

  • Find competent, able, and willing employees
  • Start training and socializing your people as you hire them
  • Establish and communicate key business performance indicators at every level of your organization
  • Train your people to solve problems and continuously improve processes in their daily work
  • Develop leaders who live and teach your company's philosophy
  • Reward top performance-and offer help to those who are struggling


Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture.





Customer Reviews
Average Rating:  out of 5 stars

Rating: 5 out of 5 stars - Building people before building cars!
This is again a Jeffrey Liker book (although probably mostly written by Michael Hoseus). And that means that you can learn, but also that you will suffer. Because you have to understand the 'living' meaning behind the words. And that is not gooing to be easy ...
Learning items are for example:
- what is lean culture and what is the impact on business
- how to hire/select/train people and what to train
- people and organisation as work teams, team leader. But also visual management ... Read More



Rating: 5 out of 5 stars - Another great Toyota book from Liker
Toyota Culture is the 5th book in "the Liker Toyota series". After Toyota Way, Toyota Way Fieldbook, Toyota Product Development and Toyota Talent, you would expect that there is less news to write about Toyota. Well, not true. Toyota Talent is the thickest book in the series with it's almost 600 pages of Toyota info.

Toyota Culture mainly covers HR practices and related policies. It describes this as "the people value stream". How does Toyota hire and train people (the detailed training processes ... Read More



Rating: 5 out of 5 stars - The Toyota Culture is great
Jeff Liker has done an absolutely wonderful job of explaining the Toyota way and the cultural aspects. I worked at Nummi early on as the Program Manager for the 1989 Prism and Corolla. I could see and feel the Toyota Way but myself and my peers could not articulate it as well as Jeff has.

This is a very good book for understanding. It gives you the vision and what your organization could be. Toyota has an advantage over most compnaies because their new places do not have a legacy culture that ... Read More



Rating: 5 out of 5 stars - Essential reading for safety mangers too
While more 'quality' orientated this book should be read by every safety manager too as it has application outside the production line.



Rating: 5 out of 5 stars - Essential reading if you want to sustain Lean Improvements
Lean is not sustainable without the culture to support it. This culture is a complex amalgam of leadership values, open communication, training and development, and measures to build trust. People are the key and, indeed, the early name for the Toyota Production System was the "Respect for Humanity" system. "Toyota Culture" describes how a supportive and continuously improving culture has been developed at Toyota's American plants. The book goes into considerable detail of the "People Value Stream" at Toyota and ... Read More

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