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Books : Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation

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by: Meryl Runion

 : Perfect Phrases for Managers and Supervisors: Hundreds of Ready-to-Use Phrases for Any Management Situation

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Binding: Paperback
Dewey Decimal Number: 658
EAN: 9780071452168
ISBN: 0071452168
Label: McGraw-Hill
Manufacturer: McGraw-Hill
Number Of Items: 1
Number Of Pages: 175
Publication Date: December 30, 2004
Publisher: McGraw-Hill
Studio: McGraw-Hill
Sales Rank: 12644




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Product Description:


Powerful phrases for effective communication in every management situation



The latest addition to the bestselling Perfect Phrases series, Perfect Phrases for Managers and Supervisors is an indispensable tool for novice to mid-level managers and frontline supervisors. Corporate communications guru Meryl Runion coaches readers in the six fundamentals of effective delivery, including "Be Short, Specific, Targeted," and "Say What You Mean, Mean What You Say, and Don't Be Mean When You Say It." And she arms them with:

  • Hundreds of perfect phrases for every phase of management, from supervising operations, to performance reviews, to communicating the company's mission
  • Expert advice on effective communication, with tips on what to say and what not to say, establishing the right tone, establishing authority, and more
  • Phrases for hundreds of specific tasks, including delegating, giving feedback, empowering employees, handling emotional employees, disciplining, and terminating




Customer Reviews
Average Rating:  out of 5 stars

Rating: 3 out of 5 stars - The book reads like a first draft (full of typo's)
The overall concept of the book is ok....
The irony is the fact that it's full of bad grammer and bad editing.
I found it hard to take seriously....."Power Phrases"
Coming from the Director of "The Center for Responsible Communication"
consulting firm I would have expected more?



Rating: 5 out of 5 stars - A Valuable Resource!
I've used "Perfect Phrases..." on numerous occasions in the course of carrying out my "real" job as assistant director of a non-profit agency that serves the disabled in three counties. I am so grateful to have the book as a resource when facing difficult situations.

Serving on another agency's board, a no-kill animal shelter, is what I do for fun, although it rarely has been. The board includes five members, all female, then we employ a female director and mostly female staff. ... Read More



Rating: 5 out of 5 stars - Perfect for someone who just took on a management position!
I wish I would have had this when I took on my new management position almost a year ago! Very handy!



Rating: 5 out of 5 stars - Great for International Managers and Executives
Perfect Phrases is terrific for international managers and executives who speak English as a second language. The organization of the book helps you find things quickly just before a meeting or presentation, and gives you practical vocabulary to make your point clearly and concisely. The author gives quick tips on every topic to improve communication skills and enhance professional image with the right language. I am making this book required reading in our communication courses around the globe ... Read More



Rating: 5 out of 5 stars - Very good book
Very good book in general. Specifically for person who are not from US.
There are more than what book mentions but it give you good idea and direction to start with.

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